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Customer support

If you have any questions you can contact our support via multiple channels including live chat, e-mail, and a callback request. You can always go to our FAQ page and find the most frequent questions and answers and see if that helps you out. 

Please contact our customer care desk via:

  • Live chat: average response time, 30 seconds.
  • Email: average response time, between 30 and 60 minutes.
  • Call back: average response time, between 15 and 60 minutes.

Our customer care desk is available 24/7.

Read everything about responsible play and our player protection tools.

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